/* Suporte online — widget flutuante */
.rifa-support-fab-wrap {
	position: fixed;
	bottom: max(18px, env(safe-area-inset-bottom, 18px));
	right: max(14px, env(safe-area-inset-right, 14px));
	z-index: 10049;
	pointer-events: none;
}
.rifa-support-fab-wrap--with-grupo {
	bottom: calc(max(18px, env(safe-area-inset-bottom, 18px)) + 54px);
}
.rifa-support-fab {
	pointer-events: auto;
	display: flex;
	align-items: center;
	justify-content: center;
	width: 46px;
	height: 46px;
	border-radius: 50%;
	border: none;
	background: linear-gradient(145deg, #6366f1 0%, #4f46e5 100%);
	color: #fff;
	font-size: 1.2rem;
	cursor: pointer;
	box-shadow: 0 4px 16px rgba(79, 70, 229, 0.4);
	transition: transform 0.2s ease, box-shadow 0.2s ease;
}
.rifa-support-fab:hover {
	transform: translateY(-2px);
	box-shadow: 0 6px 20px rgba(79, 70, 229, 0.5);
}
.rifa-support-fab:active {
	transform: scale(0.96);
}
.rifa-support-fab__pulse {
	position: absolute;
	width: 46px;
	height: 46px;
	border-radius: 50%;
	background: rgba(99, 102, 241, 0.35);
	animation: rifaSupportPulse 2s ease-out infinite;
	pointer-events: none;
}
@keyframes rifaSupportPulse {
	0% { transform: scale(1); opacity: 0.6; }
	100% { transform: scale(1.8); opacity: 0; }
}

.rifa-support-panel {
	pointer-events: auto;
	position: fixed;
	bottom: max(76px, calc(env(safe-area-inset-bottom, 18px) + 58px));
	right: max(14px, env(safe-area-inset-right, 14px));
	width: min(380px, calc(100vw - 28px));
	max-height: min(520px, calc(100vh - 100px));
	background: #fff;
	border-radius: 18px;
	box-shadow: 0 20px 50px rgba(15, 23, 42, 0.18);
	border: 1px solid #e2e8f0;
	display: flex;
	flex-direction: column;
	overflow: hidden;
	opacity: 0;
	visibility: hidden;
	transform: translateY(12px) scale(0.96);
	transition: opacity 0.25s ease, transform 0.25s ease, visibility 0.25s;
	z-index: 10050;
}
.rifa-support-panel--with-grupo {
	bottom: max(130px, calc(env(safe-area-inset-bottom, 18px) + 112px));
}
.rifa-support-panel.is-open {
	opacity: 1;
	visibility: visible;
	transform: translateY(0) scale(1);
}

.rifa-support-header {
	display: flex;
	align-items: center;
	gap: 10px;
	padding: 14px 16px;
	background: linear-gradient(135deg, #6366f1, #4f46e5);
	color: #fff;
}
.rifa-support-header__avatar {
	width: 36px;
	height: 36px;
	border-radius: 50%;
	background: rgba(255, 255, 255, 0.2);
	display: grid;
	place-items: center;
	font-size: 1.1rem;
	flex-shrink: 0;
}
.rifa-support-header__title {
	font-size: 0.95rem;
	font-weight: 800;
	line-height: 1.2;
}
.rifa-support-header__sub {
	font-size: 0.72rem;
	opacity: 0.9;
}
.rifa-support-close {
	margin-left: auto;
	background: transparent;
	border: none;
	color: #fff;
	font-size: 1.25rem;
	cursor: pointer;
	padding: 4px;
	line-height: 1;
	opacity: 0.85;
}
.rifa-support-close:hover {
	opacity: 1;
}

.rifa-support-body {
	flex: 1;
	overflow-y: auto;
	padding: 14px;
	background: #f8fafc;
	min-height: 200px;
}
.rifa-support-msg {
	margin-bottom: 12px;
	max-width: 92%;
	animation: rifaSupportMsgIn 0.3s ease;
}
@keyframes rifaSupportMsgIn {
	from { opacity: 0; transform: translateY(6px); }
	to { opacity: 1; transform: translateY(0); }
}
.rifa-support-msg--bot .rifa-support-bubble {
	background: #fff;
	border: 1px solid #e2e8f0;
	color: #334155;
	border-radius: 14px 14px 14px 4px;
}
.rifa-support-msg--user {
	text-align: right;
	margin-left: auto;
}
.rifa-support-msg--user .rifa-support-bubble {
	background: #4f46e5;
	color: #fff;
	border-radius: 14px 14px 4px 14px;
}
.rifa-support-bubble {
	padding: 10px 12px;
	font-size: 0.85rem;
	line-height: 1.45;
	word-break: break-word;
}
.rifa-support-bubble strong {
	font-weight: 700;
}
.rifa-support-bubble a {
	color: inherit;
	text-decoration: underline;
}

.rifa-support-quick {
	display: flex;
	flex-direction: column;
	gap: 8px;
	margin-top: 4px;
}
.rifa-support-quick__btn {
	display: flex;
	align-items: center;
	gap: 10px;
	width: 100%;
	padding: 11px 12px;
	border: 1px solid #e2e8f0;
	border-radius: 12px;
	background: #fff;
	color: #1e293b;
	font-size: 0.82rem;
	font-weight: 600;
	cursor: pointer;
	text-align: left;
	transition: background 0.15s, border-color 0.15s;
}
.rifa-support-quick__btn:hover {
	background: #f1f5f9;
	border-color: #cbd5e1;
}
.rifa-support-quick__btn i {
	font-size: 1.1rem;
	color: #4f46e5;
	flex-shrink: 0;
}
.rifa-support-quick__btn--refund i {
	color: #dc2626;
}

.rifa-support-actions {
	display: flex;
	flex-wrap: wrap;
	gap: 6px;
	margin-top: 8px;
}
.rifa-support-action-btn {
	display: inline-flex;
	align-items: center;
	gap: 5px;
	padding: 7px 12px;
	border-radius: 999px;
	border: none;
	font-size: 0.75rem;
	font-weight: 700;
	cursor: pointer;
	text-decoration: none;
}
.rifa-support-action-btn--primary {
	background: #4f46e5;
	color: #fff;
}
.rifa-support-action-btn--green {
	background: #22c55e;
	color: #fff;
}
.rifa-support-action-btn--outline {
	background: #fff;
	border: 1px solid #e2e8f0;
	color: #475569;
}

.rifa-support-refund-form {
	background: #fff;
	border: 1px solid #e2e8f0;
	border-radius: 12px;
	padding: 12px;
	margin-top: 8px;
}
.rifa-support-refund-form label {
	display: block;
	font-size: 0.72rem;
	font-weight: 700;
	color: #64748b;
	margin-bottom: 4px;
}
.rifa-support-refund-form input,
.rifa-support-refund-form textarea {
	width: 100%;
	border: 1px solid #e2e8f0;
	border-radius: 8px;
	padding: 8px 10px;
	font-size: 0.82rem;
	margin-bottom: 8px;
	box-sizing: border-box;
}
.rifa-support-refund-form textarea {
	min-height: 72px;
	resize: vertical;
}
.rifa-support-file-btn {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	padding: 8px 12px;
	border: 1px dashed #cbd5e1;
	border-radius: 8px;
	background: #f8fafc;
	font-size: 0.78rem;
	color: #475569;
	cursor: pointer;
	margin-bottom: 8px;
}
.rifa-support-file-name {
	font-size: 0.72rem;
	color: #64748b;
	margin-bottom: 8px;
}

.rifa-support-footer {
	padding: 10px 12px;
	border-top: 1px solid #e2e8f0;
	background: #fff;
}
.rifa-support-input-row {
	display: flex;
	gap: 8px;
	align-items: flex-end;
}
.rifa-support-input {
	flex: 1;
	border: 1px solid #e2e8f0;
	border-radius: 12px;
	padding: 10px 12px;
	font-size: 0.85rem;
	resize: none;
	min-height: 40px;
	max-height: 100px;
	line-height: 1.35;
	font-family: inherit;
}
.rifa-support-input:focus {
	outline: none;
	border-color: #6366f1;
	box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.15);
}
.rifa-support-send {
	width: 40px;
	height: 40px;
	border: none;
	border-radius: 12px;
	background: #4f46e5;
	color: #fff;
	cursor: pointer;
	flex-shrink: 0;
	font-size: 1rem;
	display: grid;
	place-items: center;
}
.rifa-support-send:disabled {
	opacity: 0.5;
	cursor: not-allowed;
}
.rifa-support-typing {
	display: flex;
	gap: 4px;
	padding: 8px 12px;
}
.rifa-support-typing span {
	width: 6px;
	height: 6px;
	border-radius: 50%;
	background: #94a3b8;
	animation: rifaSupportDot 1.2s infinite;
}
.rifa-support-typing span:nth-child(2) { animation-delay: 0.15s; }
.rifa-support-typing span:nth-child(3) { animation-delay: 0.3s; }
@keyframes rifaSupportDot {
	0%, 80%, 100% { opacity: 0.3; transform: scale(0.8); }
	40% { opacity: 1; transform: scale(1); }
}

@media (max-width: 480px) {
	.rifa-support-panel {
		bottom: 0;
		right: 0;
		left: 0;
		width: 100%;
		max-height: 85vh;
		border-radius: 18px 18px 0 0;
	}
	.rifa-support-panel--with-grupo {
		bottom: 0;
	}
}